Privacy Policy

Who we are

This privacy policy notice is served by WordPress Masters, our website address is: https://www.wpmaste.rs. This privacy policy is aimed to explain to you of our practices with regard to personal data we collect from or about you in connection with our website (“Site”). We may update this Privacy Policy and when that happens we will notify you of any material change by providing a notice on our web site or, if you are a customer, by your current email contact with us.

What personal data we collect and why we collect it

In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. Those who purchase Services from us are asked to provide additional information including, as necessary, the personal and financial information required to process transactions.

In each case, we collect such information only as is necessary or appropriate to fulfill the purpose of your interaction with us.

You can always refuse to supply personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we
expressly request that you not provide any such sensitive personal data to us.

Web server logs

Bear in mind that as with most websites, we gather certain information automatically through your use
of the Site.

What this information may include is Internet protocol (IP) addresses, browser type, Internet
service provider (ISP), referring or exit pages, the files viewed on the Site (e.g., HTML pages,
graphics, etc.) to analyze trends in the aggregate and administer the site.

We use analytical software to help us understand this information and this software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

Cookies

We use cookies and similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our customer base as a whole. You can control the use of cookies at the individual browser level.

Your rights over personal data and deletion request rights

Upon request, we will provide you with the details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself.

Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services. You may also request that we update or correct your personal data by sending an email to contact@wpmaste.rs address. We will respond to your request within a reasonable timeframe and we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of the service your purchased. We may keep your personal data for as long as reasonably required to meet the purposes described herein.

Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Use of Personal Information

The personal information we collect will be used for one or more of the following business purposes:

  • To meet the reason you provided the information in the first place. For example, if you provide your personal information to
    purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your
    information to facilitate new product orders or process returns.
  • To provide support and respond to inquiries.
  • To respond to law enforcement requests and as required by law.

Sharing Personal Information

We will not disclose all of the above categories of personal information to any third-party service providers unless it is a completely necessary part of a specific process of a service rendered to you as customer. The business purpose of the disclosure requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract as stated in a 3rd party Privacy Policy.

Sale of Personal Information

We do not and will not sell your personal information. Our goal is to provide a reliable and confidential service to our clients.

General Data Protection Act – GDPR policy

Our privacy policy conforms to the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases: Consent, Contract, Legal obligation, Vital interests, Legitimate interests, Special category data and/or Criminal offence data.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Under the GDPR your rights are as follows:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

We handle subject access requests in accordance with the GDPR.

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Response Timing and Form

We strive to respond to a verifiable consumer request within a reasonable time frame and up to 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.

If such a case arises, the response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Fair & Transparent Privacy Policy for our clients

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology. We hope you are satisfied with the way we handle privacy conserns.